The Follow-up Study on Academic Community Services, Faculty of Management Sciences, Dhonburi Rajabhat University
Kamontip Tomet and et al1
Abstract
The research objectives were 1) to study the performance of academic services provided by Faculty of Management Sciences of Dhonburi Rajabhat University to community,and 2) to find out the development guideline for academic services process. The instruments used in the study were questionnaires. The subject consisted of 100 participants ofacademic services in 2012. The findings revealed that 1) the satisfaction level in the aspects of knowledge, emotion and behavior of service providers were rated at high level, and 2) the development guideline consisted of many aspects; guest speaker, training method,audio visual equipment, training place, staff, evaluation and content. In addition, it was found that the topic, document, public relation and the length of training should be improved, which would help the participants to gain more knowledge, have more positive impression towards the services and be able to apply the knowledge in daily lives.
Keywords: Following –up; Academic services; Development Guideline
